01What cookies are
Cookies are small text files that a website stores on your device. Similar technologies, such as your browser's local storage, session storage and IndexedDB, store information in the same way. We call them all "cookies" in this policy.
Some cookies are strictly necessary: the website cannot work, or cannot be kept secure, without them. Others, such as analytics cookies, are optional, and under the Data Protection Act, 2019 we only use them if you agree.
02Your choice
When you first visit, a banner asks whether you accept analytics cookies. Analytics stays switched off until you opt in, and rejecting it is as easy as accepting it. We remember your choice for about six months, then ask again. We also ask again if we change the cookies we use.
03Strictly necessary cookies
These are always on, because the website needs them to work securely. They are not used to track you.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| kengen_consent | KenGen Tours | Remembers whether you accepted or rejected analytics cookies. | About 6 months |
| _GRECAPTCHA and related reCAPTCHA data | Google (Firebase App Check / reCAPTCHA v3) | Tells real visitors apart from automated abuse, to protect the booking form and our systems. | Up to 6 months |
| booking-draft:<site> (session storage) | KenGen Tours | Keeps what you have typed in the booking form if you reload the page, so you don't lose it. ID numbers and letters are not kept. | Until you close the tab or submit |
| firebase:authUser and related IndexedDB entries | Google (Firebase Authentication) | Keeps KenGen staff signed in to the admin portal. Not set for public visitors. | Until sign-out |
| dashboard-nav-collapsed (local storage) | KenGen Tours | Remembers whether a staff member collapsed the admin menu. Admin portal only. | Until cleared |
04Analytics cookies (optional)
If you accept analytics cookies, we use Google Analytics to understand how many people visit, which pages they use and where the website could be clearer. The information is aggregated and we do not use it to identify you, for advertising, or to build a profile of you.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visitors to count visits and usage. | Up to 2 years |
| _ga_<ID> | Google Analytics | Keeps the state of a visit (session). | Up to 2 years |
Google processes this data as our service provider. See how Google uses data from sites that use its services.
05Cookies we do not use
- We do not use advertising, retargeting or social-media tracking cookies.
- We do not sell information collected by cookies or share it for marketing.
- Links to KenGen's social media pages simply open those sites; they do not place cookies until you visit them, and their own policies apply there.
06Controlling cookies in your browser
Besides the cookie settings on this website, most browsers let you see, block and delete cookies and site data. Blocking strictly necessary cookies may stop parts of the website, such as the booking form or staff sign-in, from working. Guidance for common browsers:
You can also opt out of Google Analytics on every website with Google's browser add-on.
07Changes to this policy
We update this policy when the cookies we use change. The date at the top shows when it was last updated. If we add optional cookies, we will ask for your consent again before using them.
08Contact us
Questions about cookies or your personal data can be sent to our Data Protection Officer. Our Privacy Policy explains your rights in full.
Phone: +254 711 036 000
Email: tours@kengen.co.ke
Kenya Electricity Generating Company PLC, KenGen Pension Plaza II, Kolobot Road, Parklands, P.O. Box 47936-00100, Nairobi, Kenya